Buyer Level Add-ons

Event Configuration

Buyer Level Add-ons (BLA) are managed in a new spot in your Event Configuration Dashboard:

Once you select Add New Add-on, you will see a familiar setup, but a few things to note here for Add-ons:

    • As you will see later in the Buying Experience, Add-ons are presented on a new page. You can edit the page title to determine the title you want displayed there.
    • You can distinguish if the add-on is a Product or Donation
    • You can set the usual Name, Description, and Grouping text (if necessary) AND upload an image to show what the add-on is!


(Mobile View)

    • This is also where you can select if the add-on needs its own ticket. For example, if this add-on was a donation or more of a situation where you are collecting a headcount for an experience, you probably wouldn’t need to generate a ticket for Check-in for this. But if your customer needs to go pick up a shirt and you want to scan a ticket to confirm it was picked up or maybe the experience in the last example is in a special designated place and you do want them to check-in for that separately upon arrival, you would select to make the add-on generate a ticket.
    • Inventory Tracking Options - If you are a Square Customer and your Payment Gateway is configured correctly, you will have an option to Connect to Square to track inventory and availability from there.



If yes, BF will display your Square Inventory screen, and you can select all you want to present through your ticket-buying experience on Brushfire. It will pull the description, image, and price for the add-on into BF for you. You can also choose not to connect it to your Square Inventory as well.


If you are not a Square Customer, you will proceed without these prompts to create your add-ons and manually set your add-on details and capacities.

Admin Experience / Buyer Experience

For both buying experiences, attendee/ticket types are required before you can purchase a Buyer Level Add-on. Attendee and buyer-level fields will always come first before you get to Add-on options. 

In the Admin Experience, you won’t see the Add-on options until you select from the Attendee Type options first. They will display on their own page like below:



Once in the cart, ticket/attendee types will display first, followed by Add-ons, separated by a divider. From the cart, there is a quick link to the Change Ticket or Add-on types. 

When reviewing a completed order, Attendee Types and Add-ons will be clearly indicated as shown below: 

The Attendee/Customer experience works the same but looks slightly different than usual. Further, when Customers want to manage their orders, you can set the options for them to change or not make changes, like you currently can with Attendee Types. The new difference is that with Buyer-Level Add-ons only, your customers can fully delete an Add-on before the event if they want to.

Further, how an add-on displays within the Buying Experience will be slightly different depending on whether or not you are syncing with Square Inventory or creating add-ons manually in BF. 

Manage Page and Reports

Once your event is live, you can manage the Add-Ons sold under a new tab on the Manage Page.

Screenshot 2025-01-07 at 8.43.22 AM.png

Further, under Reports you will see three new report options when you have Add-ons in your event configuration: 

Reports.png

If you have any questions about BLAs and how they could work for you event, please contact us and let us help!

 

Related to