Field Specific Capabilities

The following three field capabilities provide an opportunity to make our forms and the data you collect more robust and powerful. Specifically, they are: 

1. the ability to confirm important fields (emails, passport numbers, social security numbers, etc)
2. the ability to allow/disallow certain domains on emails you collect
3. the ability to specify which attendee email field (when there are multiple) is used for lookups and self-service check-in searches

Confirm Fields

The goal here is to ensure accurate input on specific field types of your choosing. You can require an attendee to enter information twice to ensure accuracy for the following field types:

• Name
• Phone
• Email
• Date
• Text

Customer View:

You can turn this feature on in the Buyer or Attendee Field Tabs when setting up Field Types.

Event Configuration View: 

Allow/Disallow Domains

This feature provides you the ability to force or prevent certain email domains when someone is providing an email address. When creating a field type “Email,” a new dropdown can be found in “More Options” where you can select one of the following:

1. Allow any properly formatted email (the default)
2. Do not allow the following domains (with the option to specify the domains)
3. Only allow the following domains (with the option to specify the domains)

When typing the domains in the provided field to allow or disallow, type the domain, press enter, and then repeat for any subsequent domains.

Customer View:

Event Configuration View:

NOTE: You can only choose to allow a list OR disallow a list; you cannot allow some AND disallow others.

Email Field Used in Look-Ups

The goal of this feature is to limit the search to a singular email address of an attendee. Sometimes different emails are requested from your attendees and it can get confusing to know which to use to access order details. To make our search and look-up options more efficient and speedy, you can now denote one of the email fields as the “Primary.” This is also the email address that will be used for self-service check-ins.

This feature can be turned on in Attendee Field Tab when setting up your Field Types. Anytime an Email Type field is created, you will have the option to select a blue check box.

In doing so, you have selected that Email Field as the primary address, and a blue banner will display it as such:

Customer View:

For more information on Fields, check out this Help Article.