How do I connect my Stripe account to Brushfire?

Before You Start

To connect Stripe to Brushfire, you'll need to be signed in as an administrator. Once you're in, go to your Dashboard, select Payment Gateways, and click Add Payment Gateway — or navigate directly to app.brushfire.com/add-gateway.

How to Connect Stripe to Brushfire

1. On the Add Payment Gateway page, click the Connect with Stripe link. Alternatively, you can select Stripe from the "Already have a gateway?" dropdown and click the Connect button.

2. Enter your email address to either create a new Stripe account or sign in to an existing one.
   • If you're signing in to an existing Stripe account, skip to Step 6.
   • If you're creating a new Stripe account, continue with Steps 3–5.

3. Provide Stripe with your business information, personal contact details, and business details.
4. Connect the bank account where you want deposits from credit card transactions to be sent.
5. Enter your customer contact details — how your event attendees can get in touch with you. Review all the information you've provided and complete the account creation.
6. After authorizing Brushfire to process charges through your Stripe account, you'll be redirected back to Brushfire to finish setup. Enter your organization name in the "Charges appear on statement as" field, confirm the currency you want to charge in, and click Create.

7. Connect your events to this payment gateway by editing the Payment Methods configuration of each event.

Limitations to Know

• Stripe is only available in select countries. If your organization is based outside of the supported regions, Stripe is not currently an option. See the Payment Gateways guide to review what's available.
• You must connect your events to the gateway manually. Connecting Stripe to Brushfire doesn't automatically apply it to your events. You'll need to edit the Payment Methods configuration on each event to activate it.
• US billing customers will have Brushfire fees auto-withdrawn. If you're on a pay-as-you-go or transactional billing plan, Brushfire fees are deducted automatically as transactions are processed through Stripe.
• Banking details are required to receive payouts. Make sure you complete the bank account connection during setup — funds won't be deposited until this is in place.
• The statement descriptor must match your Stripe account name. The name you enter in the "Charges appear on statement as" field should match what you provided to Stripe, so your attendees recognize the charge on their bank statement.

Frequently Asked Questions

Do I need an existing Stripe account to get started?

No. You can create a new Stripe account during the connection process starting at Step 2.

I connected Stripe to Brushfire but my events aren't processing payments. What's wrong?

Connecting Stripe to Brushfire is only the first step. You also need to edit the Payment Methods configuration on each individual event to link it to the gateway. Check your event's settings to confirm this has been done.

What should I put in the "Charges appear on statement as" field?

Enter your organization name as it was provided to Stripe when you set up your account. This is what your attendees will see on their bank or credit card statement when they make a purchase.

My country isn't listed in the supported regions. What are my options?

If your country isn't supported by Stripe, check whether Square is available in your region. See the Payment Gateways guide for a full breakdown of gateway availability and supported currencies.

What does authorizing Brushfire to process charges through my Stripe account mean?

This is a standard OAuth authorization that gives Brushfire permission to process transactions through your Stripe account on your behalf. Brushfire can only use this access for payment processing — nothing else.

Getting Started

To connect an existing Stripe account to Brushfire or to sign up for Stripe and connect your new account to Brushfire, you must first be signed in to Brushfire as an administrative user.

Once you are signed in to Brushfire go to your Dashboard, choose the Payment Gateways option, and click Add Payment Gateway or go to app.brushfire.com/add-gateway.

Please Note:

• Stripe is currently available for use with Brushfire in the United States, Canada, the United Kingdom, the European Union, Singapore, Israel, New Zealand, and Australia.
• For US customers on pay-as-you-go or transactional billing plans, the Brushfire Fees will automatically be withdrawn as paid transactions process through Stripe.

Connect Brushfire to Stripe

1. Select the Stripe option from the "Already have a gateway?" dropdown list and click the Connect button.

2. Enter your email address and continue to create a new Stripe account or Sign In to your existing Stripe account.

If you are signing in to your existing Stripe account, skip ahead to Step 9. If you are creating a new Stripe account proceed to Step 6.

3. In order to create a new Stripe account you will be required to provide Stripe with information about your business, your personal contact details, and your business details.

4. Next, Stripe will ask you to connect your bank account to which you want deposits from your credit card transactions to be made.

5. Last, you will be required to provide details for how your event attendees will get in touch with you. After this step you can review all of the information provided and continue with the creation of your account.

6. After you have authorized Brushfire to process charges using your Stripe account you will be directed back to Brushfire to complete the Stripe setup. Enter the name of your organization as provided to Stripe in the "Charges appear on statement as" box, confirm the currency you wish to charge in, and click Create.