Brushfire gives you two powerful ways to view your event data: Preset Reports that are ready to run at any time, and Custom Reports that you build yourself to show exactly what you need. Both are accessible from the Reports section of your event's Manage Page.
📌 Note: If you're looking for reporting across all your events at the organization level, see the Detailed Reporting guide for that.
Preset Event Reports
Preset reports are built-in reports available for every event. You don't need to configure anything — just click and view.
| Report | What It Shows |
|---|---|
| Event Roster | A quick breakdown of everyone attending your event — order placer name, email, order number, ticket type, and cost. |
| Full Attendee Details | Everything Brushfire has stored about each attendee, one attendee per page. Use this when you need a comprehensive view of individual registrant data. |
| Promotion Usage | Every promotion code used for your event and which attendees used it. |
| Assigned Seat List by Seat | For assigned seating events — shows who is sitting where, organized by seating section. |
| Assigned Seat List by Name | For assigned seating events — shows where each attendee is sitting, organized alphabetically by name. |
| Attendee Quantities by Order | Shows how many tickets are in each order and what types they are. Useful for understanding order size patterns. |
| Attendee Quantities by Group | Shows the size of each group attending your event. |
| Ticket/Registration Capacity Breakdown | Shows how many tickets or registrations have been sold out of each type you've set up for your event. |
| Check-in Activity by Session | Shows who has and hasn't checked in to each session. Great for tracking attendance at multi-session events. |
| Field Capacity Breakdown | If your event has fields with multiple options (like meal choices or breakout sessions), this shows how many times each option has been selected — and how close any limited options are to capacity. |
| Group Report | Shows each group created for your event and basic information about who has joined. |
| Outstanding Balances | Shows who has an outstanding balance and how much they've paid so far. Useful for tracking payment plan activity. |
Custom Event Reports
If none of the preset reports give you exactly what you need, you can build your own. Custom reports let you choose which fields to display, how to group your attendees, what filters to apply, and how to sort the results.
How to Create a Custom Report
- From your event's Manage Page, go to the Reports section and click Create New Report.
- You'll see a page with available field names on the left and a drag area on the right.
- Drag the fields you want in your report from the left into the gray box on the right.
- (Optional) To group attendees into sections, click Enable Sections near the top right. Drag the fields you want to use for grouping into the black box that appears.
- (Optional) To filter your results, expand the Filters section and click Add Filter Criteria. For each filter, select the field, the value to filter by, and whether results should match or exclude that value. Filters are applied top to bottom.
- (Optional) To control sort order, expand the Sorting section and click Add Sort Criteria. Sorts are also applied top to bottom.
- When you're done, click Create Report.
Subscribing to or Exporting Reports
For any report — preset or custom — click the dropdown arrow next to the View button to access options to export the report to a spreadsheet or subscribe to receive it automatically by email on a recurring schedule.
💡 Example: Your operations team needs an updated attendee roster every Monday. Subscribe to the Event Roster report and it will land in their inbox automatically — no manual pulling required.
Limitations to Know
- Preset reports cannot be customized. If you need different fields or filters, create a custom report instead.
- Filters in custom reports are applied in order. The top filter runs first. If your results look unexpected, check the order of your filters.
- Sorts in custom reports are also applied in order. If you have multiple sort criteria, the top one takes priority.
- Assigned seat reports only apply to assigned seating events. If your event doesn't use assigned seating, those preset reports won't be relevant.
- Group and Outstanding Balance reports are most useful for events using those features. If groups or payment plans aren't enabled, these reports will have little or no data.
- Preset reports are event-specific. For reporting across your organization, use the Detailed Reporting tools.
Frequently Asked Questions
- Where do I access my event reports?
From your event's Manage Page, click into the Reports section. Preset reports are listed there and ready to run. To create a custom report, click Create New Report.
- Can I export my reports to a spreadsheet?
Yes. Click the dropdown arrow next to the View button on any report and select the export option.
- Can I get reports delivered to my email automatically?
Yes. Use the same dropdown next to the View button and select the subscribe option. You'll receive the report by email on a recurring basis.
- What's the difference between the Assigned Seat List by Seat and by Name?
Both show the same information — who is sitting where — but organized differently. By Seat groups attendees by seating section. By Name lists attendees alphabetically. Use whichever is more useful for your check-in or operations workflow.
- I need a report that none of the presets cover. What should I do?
Create a custom report. You can select any fields Brushfire has collected, apply filters, group attendees into sections, and set your preferred sort order. If you need additional help, reach out to our support team at help@brushfire.com.
- Can I edit a custom report after I've created it?
Yes. Custom reports can be edited and updated from your Reports section at any time.