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Using Brushfire As A Kiosk

What Is Kiosk Mode?

If you're setting up a device at your event where attendees can walk up and place orders themselves — like a self-service registration station at a venue entrance or a ticketing kiosk in a lobby — you must enable Kiosk Mode in Brushfire before putting that device into use.

Kiosk Mode is a privacy safeguard. It puts features in place to make sure that one customer's information isn't stored or visible when the next customer steps up to the device. Without it, personal details like names, emails, and payment information could linger between sessions — a serious privacy risk.

⚠️ Additional safeguard: Even with Kiosk Mode enabled, it's a good idea to turn off any browser AutoFill settings on the device. This adds another layer of protection when multiple customers are using the same computer.

How to Enable Kiosk Mode

  1. Log in to Brushfire as an administrator.
  2. Visit https://app.brushfire.com/kiosk.
  3. Enter your custom Start URL — this is the attendee experience link for your event. This is the page the device will return to automatically after each order is completed, ready for the next customer.
  4. Click the large On button to enable Kiosk Mode.
  5. Click Sign Out. The device will be taken directly to your Start URL and will be ready to use in Kiosk Mode.

📌 Important: Your Start URL should be the attendee-facing event page — the link your customers would normally use to register or purchase tickets for your event.

 

How to Disable Kiosk Mode

  1. Click the sign-in link in the top menu bar and log back in with your administrator account.
  2. Return to https://app.brushfire.com/kiosk.
  3. Click the large Off button to disable Kiosk Mode.

Limitations to Know

  • Kiosk Mode is device and browser specific. The configuration only applies to the exact device and browser it was set up on. If you open Brushfire on a different device or a different browser on the same computer, it will not be in Kiosk Mode. You'll need to configure each device separately.
  • You must sign out after enabling Kiosk Mode. Kiosk Mode doesn't fully activate until you sign out. The sign-out link on the kiosk page takes you directly to your Start URL — don't skip this step.
  • Your Start URL must be an attendee experience link. This should be the event page your customers use to register or purchase — not an admin or dashboard URL.
  • Kiosk Mode is not a substitute for browser security settings. Always disable AutoFill in your browser as an additional safeguard when using a shared device.

Frequently Asked Questions

What happens if I forget to enable Kiosk Mode before setting up my device?

Without Kiosk Mode, customer information may be stored between sessions — including names, email addresses, and potentially payment details via browser AutoFill. Enable Kiosk Mode before any customer uses the device, and disable AutoFill in the browser as a backup measure.

What is the Start URL and where do I find it?

The Start URL is the attendee-facing link for your event — the page your customers would normally visit to register or purchase tickets. You can find this on your event's page in Brushfire. After each completed order, the device will automatically return to this URL so it's ready for the next customer.

Do I need to configure Kiosk Mode on every device I'm using?

Yes. Kiosk Mode is specific to the device and browser it's configured on. If you're setting up multiple kiosk stations, you'll need to go through the setup process on each one individually.

What should I do if a customer's information appears pre-filled on the kiosk?

This is likely coming from the browser's AutoFill feature, not Brushfire. Make sure AutoFill is disabled in the browser settings on that device. If the issue persists, reach out to our support team.