Learn how to utilize Direct Print in the Mobile App to connect various printers, including Star, Zebra, or Brother. Direct Print via USB or Bluetooth allows you to print with no network required! Each printer brand will have slightly different prompts but follow the same general setup flow.
The Brushfire mobile app is not compatible with Bluetooth LE or Bluetooth Low Energy. Please confirm your printer supports Bluetooth Classic prior to your event.
Configure Direct Printing
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Step 1: Select Direct Print
Start by entering man mode and accessing the printer settings screen, then choose Direct Print.
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Step 2: Choose Your Printer
Select your Printer Brand and then select the desired model. If you do not see the one you need, click on "Request a Printer here" and search for printers. Depending on which printer you are using, this is where your prompts may be slightly different.
For Zebra printers, in addition to the above, it also asks for the serial number and to set up the required settings, such as media type and label width, and just hit “Continue” to apply them.
For Brother printers, you will also get to select the desired print settings, such as speed, darkness, and alignment. -
Step 3: Connect Your Printer
If the printer you want to use has not been connected, it will provide a Setup Guide and follow the steps there.
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Step 4: Ready to Print
Once connected, it will tell you "Ready to Print." You will also have the option to run a test print. Always test print to ensure proper connection and check the printer settings if needed.
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Step 5: Change Settings or Reconfigure
If you need to edit or reconfigure any of the printer settings, from Print Settings, you can select the "Print Settings" option from the admin menu.
Troubleshooting Tips
The app will tell you if there's an issue with your printer that needs to be addressed like out of paper, cover open, disconnected, etc.
If your printer isn’t printing correctly:
- Ensure the printer is turned on
- Ensure the printer is connected to the device (in the device’s Bluetooth settings)
- Try reconnecting the printer in Print Settings (from the side menu)
- Try reconfiguring Brushfire’s settings
- Turn the printer off and back on again
- The Bluetooth light should be on (MCP3)