How to Check Attendees in from the Manage Page

The Manage page gives you a full view of your attendees and lets you check them in manually — one at a time or in bulk. It's a great option for smaller events, back-office check-in, or any situation where you need more control than a mobile scanner provides.

How Check-In Works

When you create an event in Brushfire, it automatically gets a check-in session called Main Event Checkin. You can create additional sessions if your event spans multiple days or has breakout sessions where you want to track attendance separately. Learn more in Check-In Options (Sessions).

Checking In from the Manage Page

1. From your event's Manage page, click Manage Attendees.
2. Click the Main Event Checkin tab — or if your event has multiple sessions, click the Checkin tab and select the appropriate session from the dropdown.
3. Find the attendee you're looking for. Events with fewer than 250 attendees show a full list; larger events show a search bar instead.
4. Click the green Check In button next to the attendee. Once checked in, the button is replaced by the check-in timestamp. To check an attendee back out, hover over the timestamp and click the red Check Out button that appears.

Bulk Check-In

To check in multiple attendees at once, select the checkboxes next to the attendees you want to process, then click Check In Selected. Brushfire will attempt to check in all selected attendees in one action.

Check-In Gates: Blocking Attendees with Outstanding Requirements

You can configure Brushfire to block check-in for attendees who haven't met certain requirements — specifically, a missing signature or an outstanding payment. These are called check-in gates and are enabled in your event settings. Both gates are off by default.

Identifying Attendees with Outstanding Requirements

Before your event, you can surface which attendees have outstanding requirements directly on the Manage page. Under Fields to Display, enable the Missing Signature and Missing Payment columns. These columns show a true/false value for each attendee so you can identify and follow up with them ahead of check-in day.

What Happens When You Try to Check In a Blocked Attendee

When a check-in gate is enabled and you attempt to check in an attendee who doesn't meet the requirements, a modal appears listing the specific issues — for example:

• An outstanding balance or payment that has not been received
• A pending signature that has not been completed

From the Manage page, manage-level users will see a Check In Anyway option at the bottom of the modal. This allows you to override the gate and check the attendee in regardless. Non-manage-level users will see the same alert, but without the override option — the check-in will be blocked.

Bulk Check-In with Blocked Attendees

The same gate logic applies to bulk check-in. If one or more of the attendees you've selected have outstanding requirements, the modal will appear before any check-ins are processed. You can choose to proceed — Brushfire will attempt to check in all selected attendees — or cancel to resolve issues first.

Understanding "Missing Payment"

The missing payment gate covers more than just an unpaid balance. An attendee is flagged as missing a payment if either of the following is true:

• They have a remaining balance they haven't yet paid
• They paid using a method — such as a check or invoice — that hasn't been marked as received yet

Using the Mobile App Instead

For faster, scanner-based check-in on event day, the Brushfire mobile app is the recommended option. See Checking in Attendees with the Brushfire Mobile App for details.