We understand that when you are getting ready for an event, time is very valuable. The Brushfire's Attendee Support team is here to help!
We have a team of trained, professional representatives that are ready to assist you. When you elect to use Attendee Support for your event, you will receive a dedicated phone number that is just for you and your attendees as well as an email address. We will then send you a form to complete that will collect all of the information about your event. Our goal is to collect all the information needed to assist your attendees so that you can have the time to focus on your event.
Our Attendee Support team will be able to assist your attendees with:
- Purchasing tickets
- Registering for your event
- General information about your event
- Refunds or Exchanges (If applicable)
- Lost tickets/updating attendee information
- Transferring tickets to a future event or a friend/family member
We are here to serve you and your attendees. Let us handle the small details so that you can focus on your event! For more information or if you have any questions, please send us an email at firstname.lastname@example.org.