To learn about Groups in Brushfire, read more here. But if your event is already set up to handle groups you can manage them using the following steps.
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Click on Groups.
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Click On View.
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You will be taken to a page that lists all the groups for your event, sorted by Group Name. Here you can see, at a glance, the groups, the owners, the passcodes used, and the number of attendees in each group.
To see and edit individual members of a group, click on the hyperlinked number in the Members column. This will take you to the group's list of attendees. -
If you want to make edits to the overall Group details, simply click the Pencil icon to the left of the Group names. This will bring up a dialog where you can view/edit all the information for this group. Standard information is the name of the group, the email address, and the passcodes to join or manage the group. If you have elected to collect information for each group, those fields will be displayed at the bottom of the form. Hit the blue Save button if you make changes.
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For your Group Leaders to manage their group, they can click on the Manage My Group link on the lower right hand of the registration details page of any event that contains groups to get a link sent to their email which will allow them to manage their group.
Group Leaders can then access multiple options to manage attendees in their group, including making payments for group members, updating group member information along with other attendee-specific actions. -
Further, when on the page that lists all the groups for your event, there is a Ticket Icon that populates the Group Ticket and QR Code.
- From there, you can scan the QR Code or click on the attendees to see each individual's ticket.
Group Payments
Event Organizers and Group Leaders have the ability to make payments toward attendees when multiple payments are allowed. For how the Group Leaders can do this, see How do I make payments for several attendees at once? for details.
For how Event Organizers can make payments quickly within Groups, follow the steps below:
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Based on the instructions in the carousel above, navigate from the Manage Page into the specific Group's list of attendees. From there, click on Bulk Payments.
Note: This functionality is primarily for making multiple payments for multiple attendees. If you only need to update ONE attendee's payment plan, the fastest way to do that is to click the blue Manage button on the left and select: Make a Payment for that individual.
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The Pay Column will default to the remaining balance for each attendee. From here, you have a few options. You can choose to apply one amount to each attendee in the group.
"Set all amounts to:" and then click the Pay button at the bottom of the list. In the example, we want to add $20 to each group member.
Note: The Pay button at the bottom constantly recalculates the total of each field above it so you can confirm the amount each time before proceeding. -
Or, if you only need to make payments for a few members of the group, simply "Set all amounts to" $0 and then go edit the individual fields for the attendees you are making payments for. For example, to only pay $50 for 2 of your group members, you would:
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Further, if you just need to pay the remaining balance for two or three attendees in the group, after setting everyone to $0, simply click the two-arrow Reset icon to auto-populate the remaining balance.
In the screenshot below, when hitting the Reset icon, that field would become $250.
Other Groups Settings and Options
To learn how to change an attendee from one group to another, or how to add someone to a group and update their ticket type to reflect that, read more here.
Various settings can be enabled to configure your event's groups. To learn more about how to set up your event to accommodate groups, contact an event expert at Brushfire today.